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How do I return an item?

Return Policy
You may return or exchange items you have purchased from Precision Scale on-line under the following terms and conditions:
• All return claims must be made within 30 days of shipment date
• All returned items must be received in salable condition with all manuals, parts and paperwork intact
• All returns must be in original packaging
• All returns are subject to inspection and manufacture’s approval
• All returns that are not exchanged for another item are subject to a 20% restocking fee
• Incorrect product: We will accept all shipping costs incurred if we provided wrong product; however, we will not be responsible for shipping charges on product ordered incorrectly by the customer.
• Defective items will be replaced without charge
• If the return item was defective or the result of our error ( you received an incorrect or defective item) we will pay the return shipping costs
• Please report damaged or missing items within 3 days of delivery by calling toll free 1 855 284-0026 in Canada
• Please ship all returns to: Precision Giant Systems Inc. Bay 7, 10 Wrangler Place SE Calgary (Rocky View), Alberta T1X 0L7